Q. Is there a grace period?

A. Yes, Dinsol does offer a grace period. Dinsol does its best to email invoices 15 days prior to the due date. We then offer up to 3-5 days past the due date to pass without penalty. Five days after the due date we will email a Deactivation Notice warning you that the accounts are at risk of deactivation. A deactivation date, in most cases, will be set for five days after the notice was sent. This allows for a total of 8-10 days to pass, after the due date, for payment to be made. Note that it is best not to allow your account(s) to be in this position to avoid late fees or other disruptions. Please read in details about our Payment Policy at (http://www.dinsol.com/policies/payment.htm).


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