A.When you attempt to make a purchase in our credit card system, we "authorize" funds on your credit card. This is not a charge, but a test to see if you have the funds available for the purchase. After the authorization returns a result of sufficient funds, we attempt to register the domain(s). If the domain registration fails for any reason, there will be a void that accompanies the attempted charge. The net result is that there will be no charge that posts to your account.
There is still, though, that authorization on your credit card. This authorization looks like a charge, and will reduce your available credit, but will expire on its own within a few days on most cards. Some card systems, notably debit cards and PayPal cards (because they both deal with your bank account) hang on to authorizations longer. You should contact your credit provider for the specific authorization policy.
It is for this reason that we recommend contacting technical support if you are having trouble registering a domain. If you continue to submit time after time, you will rack up a large number of authorizations, and may run out of available credit or freeze your account funds. You may even cause your credit card company to suspect fraud, and they will put a hold on your card. |